Dena C Ynv

Coupons on computer

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It is a pain in the *** to have to download coupons. I will not try to do it again. I am starting to go to a different store where i dont have to download sale.
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Reason of review:
Order processing issue
Kelly Wyh

No checkers

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Eveynight, at Germantown location. No one ever to check groceries at 825pm or later...its aweful. No matter if you have 2 items or 60, you have to check your own groceries, ..i am disabled, and old, and no one helps.
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Reason of review:
Poor customer service
Honey B Ojd

Very enjoyable experience

I'm sitting here reading some of these complaints. For heaven's sakes, food does spoil and sometimes it gets past the inspection. I used to get a Pick and Save Ad in my weekly flyer paper ad since they don't get enough sales from my area, they stopped inserting it in the Wednesday flyer paper. How about getting off your lazy tails ad look the ad up online if it isn't personally delivered to you on the proper day. Would you like them to hand deliver a special ad and put it in your hands? Yes the shelves are usually picked over on sale dates. Did you ever think of getting up earlier and getting to the store when they first open to get the first pick? My guess is the night shift stocked the shelves and someone came in and stocked up on the sale items and if you asked a person nicely, they would go in back and get some more of the missing item. I worked in a grocery store and people are really something. They think everything is always about them and never about anybody else. If they have no more, most times the manager will write you a rain check for next week when the stock comes in. Next time you crybabies who seem to want to sit and complain about everything, probably wanted Hillary to Win also. Well she didn't win, you didn't get your way, and I will look forward to watching you cry for the next 7 years about everything and anything instead of just preplanning and taking mattering into your own hands and working around the situation and finding a personal solution to what seems like the end of the world to you is really just a missing can of Chicken soup that you expected everybody else in the world to know you wanted that and it was supposed to be there so when you strolled in, you could buy it oi your own sweet time. Try Shopping in Venezuela next time you want a utopia world that Hillary promised you you would get. Sorry if I offended, you may have not been in your safe space when you read this!
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Anonymous
map-marker Oconomowoc, Wisconsin

Disappointed

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The store has gotten smaller. The aisles have been shortened and some shelves have nothing on them. The selections on almost all products have been reduced to a third of what it use to be. Noticed prices are steadily going up and selection is being reduced. Could go in weekly and spend $150-$200 dollars everytime i walked in the store with over $125 in savings. Now in the last month with reduced sales and selection, i have walked out 3 times spending under $100. What happened?
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Anonymous

Bad bad Bad

Why is there never more than one labe open here what the ***
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Anonymous

Writing Review

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When attempting to write a review, it only requests Facebook, twitter or google account. we do not belong to any. How can a person review a comment under your criteria? I am retired and live in a retirement community. We get transported to Pick n Save once a week but now I have to rely on family members to do my shopping because I can longer figure out your sales. I do not buy on a whim. I am on a budget. I can not go on the grocery shopping road trips with my center. You make me mad! 100 words even to get this posted. Pick and Save you make it extremely difficult to like you any longer. I am just using up words to get this posted becouse I have already stated enough above. Pick n save- I do not like you anymore. Why can'yt you being back the ads you used to have about a year ago.
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Pros:
  • Wed and sat coupons
Cons:
  • Advertisements
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Anonymous

Expired food

This is my second shopping trip to this Pic n Save. I don’t think I want to go back.

For the second week the store is in a upheaval with the changes. My main problem is the expired food i.e. milk , cheese, rice mixes, canned beans, salad dressings etc. also today is the 10th of April- most of the salad bags or containers of lettuce, broccoli slaw etc.

had an expiration date of the 12th. I had to reach to the very back and I found some for the 17th. Why would I buy salad makings that will only be good for 2 days? I wondered around the store searching for things because things are stock like I have never seen before.

When I said expired some of these were 2months expired - MILK! I just moved from Florida and I have to tell you it depresses me that this is what I have to shop in.

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Reason of review:
Bad quality
Anonymous

Fed up with P&S!

I have had numerous over charges on items I have purchased. Also, coupons have not been taken off.

When I notice an error, I call tbe store and am told to bring my receipt in and it will be corrected. I always ask for the person's name that I speak with. This last time was the straw that broke the camel's back! I picked up a few items and checked out - then proceeded to the office to get a refund for the hard rolls they did not credit me for.

The same clerk that just rang up my purchases, took care of me regarding my refund. First she asks if I gave the checker the coupons! I wasn't born yesterday! Of course I did - what would I do with coupons for free rolls when buying ham?

I explained to her that I had called when discovering the error and spoke to ----. She told me that I am NOT to ask for a name! I get home and check my reciept for the few items I purchased and this same clerk who just reprimanded me, charged me for 4 items when I only purchased 3.

That did it - I will not be returning to P&S ever again! Sendik's is my new grocery store of choice.

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Reason of review:
Problems with payment
1 comment
Guest

I was just charged three times for one bag of grapes, a total of $18 plus for one bag of grapes. The checker was surly and looked half out of it, something I have noticed about that place lately, some of the clerks are walking zombies.

I bought things that have been bad when I opened them in the past too, and a lot of times the fruit is iffy. I have no idea why the place is always so crowded but I'm switching to another store too.

Anonymous

Lack of products

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Today I went into our revamped pick ‘n save only to find out that the product they had sent me a coupon for, isn’t even available anymore. They are losing so many of their products that I’m not shopping there anymore. I’m never come out more frustrated than I have today. I’m done!
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Reason of review:
Order processing issue
Anonymous

Over priced

Pick n saved has some of the exact products as piggly wiggly. But for some reason pick n save wants 2-3 dollars more. Why is that? Why is this grocery chain so greedy?
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Reason of review:
Pricing issue
Audri Cew

Complaint

Arrived 4 minutes before closing time and was not allowed in per the manager at the pic N save in Crestview Florida on 03/19/2018. I am very upset as I needed milk for my baby and was not able to get it.
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Reason of review:
Poor customer service
G B Vfn

Noise complaint

The noise that was playing through the speakers of the Ironton Ohio store on March 11, 2018 sounding like someone was killing a drunk cow. Please play something instrumental and classy from now on, I left my cart and walked out.
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Anonymous

Bait n switch ?

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Reminds me of the old bait-and-switch I reluctantly went to Pick n Save again to buy something that was on sale and sure enough it wasn't there I did not find this out until I took the wrong item up to the checkout counter
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Anonymous

Long lines at the deli

Pick N Save - Long lines at the deli
Often go to the deli for fried chicken after work but always find long lines. Even with a long line once the cook stated the deli was closed. Who manages like this where a demand is denied over and over
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Reason of review:
Poor customer service
Anonymous
map-marker Kenosha, Wisconsin

Expired food, horrible customer service

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I am so sick and tired of everything from pic, several times milk has gone bad over a week before sell by date, produce goes bad days after purchase, employees that don't smile and give you attitude, i shopped at the one in Kenosha on hwy 50. Well I'm going to take my 1000.00 a month in grocery spending to Festival.

They sell a much higher quality product and the emplyoees don't make you feel like your an inconvenience shopping there. Good job Pic n Save, you just lost 12,000.00 yr

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2 comments
Guest

You spend $12K on food a year?? How do I make the millions of dollars you do??

Guest

I agree with everyone else that since Kroger took over - it's gone downhill a lot!! Produce is terrible, the milk has had a funny taste that last two times I bought it.

Lots of items not in stock. I'm tired of wasting my money on crap! This is the Pick n Save in South Milwaukee, WI.

I have been to the one in Oak Creek, WI a few times and have had a much better experience as far as quality of food....BUT...

I've noticed MANY TIMES NOW - at all Pick n Save stores I go to - that items that were regularly priced - like 99 cent pizzas...are suddenly jacked up to 1.50 each and then they offer a 25 cent coupon/sale price ...like all of a sudden you're getting a deal???

Money is tight for everyone these days and I'm tired of being taken advantage of. I'll take my money/time to Aldi's or Meijers from now on.

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