Adira Iwm
map-marker Wausau, Wisconsin

Disgusted with the treatment of a fellow employee by whom I can only surmise was her supervisor She was very demeaning, rude, and talked extremely harshly to the employee.

This incident happened over a month ago. I was so disgusted when I left the store, I seriously considered buying my groceries at Walmart.

The incident has remained with me, to the point of an obsession. Hopefully by sharing this, I will be able to move on and continue to shop at Pick -N-Save and not dread walking in the store. I felt so much compassion for that worker. She could not do anything even after a piece of paper was thrown in her face and she (the supervisor) was in her face like a sergeant would be in bootcamp!

In my mind, all she managed to do was make a fool of herself that was witnessed by several other customers. Are those the type of people you want to employ? To represent your company?

Sure hope not. I've never experienced anything like that and pray, I never do again!

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User's recommendation: If you see a employee, or anyone for that matter. Report it!

Christine N Ebc

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Verified Reviewer

Pick up order

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I always do a pick up order at lick n save. I did that today and when I was done I realized that I forgot soda. They always had a way to modify your order but it wasnt working. Called customer service and talked with Jerry. Not any help at all. I called the store and talked with a manager and she said I have to wait until I get there to pick up my order. What good would that do? Totally ridiculous!
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Preferred solution: Change there system to modify order

Myan Jmz

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Verified Reviewer
| map-marker Milwaukee, Wisconsin

Refund

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I placed an order for pickup. Set the time for between 4pm-5pm. Read all details and I was supposed to get a notification when it was ready. I didn't receive any notification and when I called the store, nobody answered. Very disappointing. I was charged for an order I never picked up.
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Anonymous
map-marker Burlington, Wisconsin

Dissatisfied

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very dirty bathroom /person at deli needs to shower,some green meat on shelf,Floors needed to be cleaned,Prizes are higher than in other store 3miles away,shelfs are always empty waited 15 min to be checked out did not get my discount and would not get any help for digital discount and these is not the first time sales items are missing and nothing is prized like it should be
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User's recommendation: do not go there if you dont need to

Kirk R Txh
map-marker Mobile, Alabama

Negligent

I was shopping at pick 'n save located in Crestview Florida, when I went to approach the cashier To check out, didn't notice there were some cooler bags on the floor. I slipped on one and tweaked my back and neck they had fell off the shelf And nobody pick them up
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User's recommendation: Be careful, watch your step

Garnette Frc

What the *** happened to the feedback application? Last week it took 5 attempts to register to get my 50 points for gas . now this week it isn't available!!!!!t

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??see above to exam my concerns/dissatisfaction on this site. so what else do I have to say in order for you yo get your act together???
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Barbara A Ekz
map-marker Melbourne, Victoria

Did not receive credit for digital coupon

clipped digital coupon for Kraft singles along with several other digital coupons. Unfortunately did not notice until I got home that I did not receive credit for $1.50 for my purchase.

Checking my digital coupons on the internet realized that my coupon was only good for pick up and delivery.

This digital coupon was mixed with other coupons and to me the small print in upper corner was not very visible and easy to miss. I plan to return the item that next time I go shopping but not sure if that will be possible.

Would recommend that when posting digital coupons on the website you separate pick up and delivery from instore digital coupons.

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Loss:
$2

Preferred solution: Price reduction

1 comment
Guest

I say keep buying more without reading the coupon. You can trigger yourself a second, third, etc.

time.

That way you can rant, make phone calls and post here. Where else can you do that for $1.50?

Revel Hmq

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Verified Reviewer
| map-marker Oshkosh, Wisconsin

You never called nor spoke to me

Pick and save never called me nor did you. My issue has not been resolved nor do I believe it will be. I barely shop at pick and save because the Antigo Wis store is over priced and usually dirty. This time was no exception. The cap on this experience was being CHARGED TO GET CASH BACK AT A SELF CHECK OUT! Like really what actually work did this store do for my money, overpriced merchandise and then charging ME FOR MY OWN MONEY AFTER I CHECKED BAGGED MY ORDER! Money hungry people, we are in a depression and big grocery is a big part.
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User's recommendation: Shop small community owned stores

Dorangelys M

Online order

Never received order or any updates on my order. Payment was taken out of my bank account already. I would like my money back ASAP
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Loss:
$40

Preferred solution: Full refund

Anonymous
map-marker Sun Prairie, Wisconsin

Worthless and rude management

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Stopped in for a few items told cashier I forgot my id so if it was a big deal I dont need the wine even though we are in here every week he said it wouldnt be an issue. Called Robert over and I told him the same thing and he went on and on about why I have to make sure to bring my id.

Im not 12 i get it and thats why I said we could leave the wine. A good manager knows his customers. Weve been going here for 25 years.

Most times when I go here this guy is just standing around watching everyone else work even when its busy and theres no carts available. I think were gonna start shopping elsewhere

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User's recommendation: Shop somewhere else

Truong Fwr

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Verified Reviewer

Unhappy

Always shopped there because I could get my favorite carbonated drink. Betty Buzz Ginger beer. About 6-8 months ago they would be out of it 8 out of 10 times I shopped. Today they told me it's gone for good. I told them so is this customer.
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Preferred solution: Bring back Betty buzz ginger beer

Anonymous
map-marker Oregon, Illinois

Have been dissatisfied in past several months

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We have bought several gallons of rounds whole milk that spoiled several days before date on jug. Now have a package of rounds shredded cheddar cheese. Date is for Dec 23 and at end of October had not been opened yet had all kinds of mold in it. Not happy. Have been shopping there since late 1
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Robin K Xph

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Verified Reviewer
| map-marker Mukwonago, Wisconsin

Went shopping and I had a coupon that you could use up to five times

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The store only had one item so went to another store and they had my item. Checked out and the item was full price. They said I had already used the coupon and I said but I only was able to use it once even though it said up to 5 items . Very disappointing not in a rush to go back
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Zackory Bse

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Verified Reviewer

Anger over self check out

Self check out is a big f...you to customers. Am I getting paid in any way for doing the work of a cashier and bagger? No. When I try to check out with my cart full of groceries, where the *** am I supposed to put everything after the tiny bagging area is full? These things were meant for basket shoppers not carts.
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Pros:
  • Generally seems clean and stocked
Cons:
  • Self check out

Preferred solution: Hire more help, pay them well and stop wasting money on spy equipment. Catching people shoplifting isn't going to solve the bigger problem

User's recommendation: Support full service stores

Anonymous
map-marker Milwaukee, Wisconsin

Do not buy lottery tickets at this store. We asked for 2 quick pick numbers for Powerball and the customer service desk employee gave us a $4.00 ticket with same number on it twice. I

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The customer service people need better training. If you do not know what 2 quick pick numbers are, you probably need to be in the back uncrating vegetables and stay away from the registers.
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User's recommendation: Buy your lottery tickets at a gas station.

DIANA Cxw

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Verified Reviewer
| map-marker Oak Creek, Wisconsin

CASHIER NAMED JACKIE AT 6462 S 27TH STREET

The cashier I had this morning was the RUDEST person I have come across at this Pick n Save. Jackie was PISSED OFF that I had groceries in my cart and she had to WORK!! There was only ONE lane open and the rest was self serve.(understandable early in the morning) Jackie's attitude was UNACCEPTABLE!! Especially when brand new FESTIVAL FOODS right down the road.
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Pros:
  • Digital coupons--fuel points
Cons:
  • Cashier like jackie

Preferred solution: Would like Cashier Jackie that was working at 6462 s 27th Street at 9 am to know there was a complaint--and she is in customer service---and needs to realize without the customer---she would have no job

User's recommendation: DONT GO TO CASHIER NAMED JACKIE ON 27TH STREET--

About

Summary

Pick n Save is a Milwaukee, Wisconsin-based supermarket chain with 154 stores in Minnesota and Wisconsin and 4 stores in Illinois. The first store of the chain was opened on March 25, 1975. Today the stores of the chain offer its customers a wide variety of grocery products and not only; Pick n Save shops have such departments as Produce, Meat/Seafood, Bakery, Deli/Cheese, Floral, Liquor/Wine/Beer/Spirits, Pharmacy, Health and Beauty Care, Grocery/Dairy/Frozen, Gluten Free, and Party Planner. In 2009, Pick n Save's parent company Roundy's Supermarkets, Inc. was named Outstanding Regional retailer by Progressive Grocer. Roundy's operates under the names Pick n Save in Wisconsin (founded in 1975), Rainbow Foods in the Minneapolis-St. Paul region (acquired in 2003), Copps Food Center in Wisconsin (acquired in 2001), Metro Market (a pilot concept store in downtown Milwaukee, opened in 2004), Ultra Mart Foods, and Mariano's Fresh Market in Illinois.

Pick N Save reviews and complaints

Pick N Save is ranked 130 out of 565 in Food Stores category

Area Served

USA

Payment Methods

VISA

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